Update by user Jan 28, 2013
Just to clarify:
I didn’t buy the paintings from any external web sites but I have always dealt with Petar (owner of the company) and always with him. It was to him I gave my credit card information to pay for the three paintings. So it is to Art Network Canada that I have to ask the refund because they took my money and they did not deliver the 3rd painting. Moreover if Art Network Canada is overwhelmed as they are saying to justify the customer complains that are appearing on the web and they are a professional company they should have returned my calls or answered to my emails to explain the situation instead of disappearing completely as they did.
Better Business Bureau sent in my behalf a formal complain to Art Network Canada asking for refund and they did not answer. If a Company has nothing to hide and considers itself in a right position why doesn’t answer to a so accredited association created to protect Canadian customers from bad vendors?
I don’t understand how people write offensive message without even read carefully the story unless all these messages are coming from the same sources….the company itself….it would explain everything….
Original review posted by user Dec 20, 2012
I also had a very bad experience with this vendor. I dealt with the owner Peter.
I ordered 3 paintings because of an offer they had last summer. I received the firs 2 after several weeks and I never received the third one. I left several messages on Peter's cell phone and I send several emails. He has disappeared.
He has never got back to me and I lost 245.00 Canadian dollars.
I am going to make a formal complaint with Better Business Bureau and I suggest other people that had a bad experience like me to do so. In this way he may stop to trait consumers in this unprofessional way.
Monetary Loss: $257.